← Home · How it works

Exactly what happens,
start to finish.

No mystery about the process. Here’s every step, what we need from you, and where it can stop.

Before you start: you don’t need labs, a referral, or a diagnosis. You just need to be 18 or older and willing to share an honest medical history.

1 · Discover

See what NEOS is and whether it fits what you’re after. No labs or referral needed to look.

2 · Assess

A short intake you complete with NEOS. We ask about your goals, your history, and anything that would make a therapy unsafe for you.

3 · Test

A NEOS baseline lab panel, matched to your goals. Connect the wearables you already use so your provider sees more than a single snapshot.

4 · Meet your provider

A licensed provider reviews your results against your history. Depending on your state, that happens live or by message. Either way, it’s a real person who knows your name.

5 · Receive your plan

What your provider recommends and why, in plain language. If something is prescribed, it’s written in your name.

6 · Begin your program

Your plan is coordinated into one NEOS experience. When a therapy is prescribed, it’s prepared by an appropriately licensed pharmacy and can come to your door.

7 · Track & optimize

We retest on a schedule, so your plan is measured and not assumed. And a real person stays within reach in between.

Find out where you
stand today.